Below is a list of the most common error codes that you an face while using Windows and its basic components. Some solutions have been provided for you to try to solve them. You should also note that some require the assistance of a computer technician and you should NOT try to fix them yourself as they could seriously damage your computer system.
Error Message: Connection Successful!
Solution: Does not require any repairs.
Error Message: System cannot find specified file
Solution: You should reinstall NCP & DUN
Error Message: Access Denied
Solution:
1. Ensure that you have entered the right username and password in the field labeled "domain" for NT/2k.
2. Check that the option "accept any authentication including clear text" is activated.
Error Message: Invalid Procedure Call
Solution: Dialup and Network components must be installed again
Error Message: Stack Overflow
Solution:
1. Try cold booting your computer.
2. If this does not work, the problem might come from your RAM or the Swap file.
Error Message: The system cannot find the specified device
Solution:
1. Ensure that the right modem has been selected.
2. If it does not respond, try to reinstall it.
3. You can also try to reinstall NCP/DUN/RAS.
Error Message: No more connections is allowed
Solution:
1. Someone else might have connected under your account.
2. If you have been ghosted on the server, your Internet Service Provider can bump the ghost program off.
Error Message: Invalid Proper Value
Solution:
1. Autodial should be pointed to the correct dialer.
2. Else, set up the dialer again.
Error Message: An operation is pending
Solution:
1. You should first try to reboot your computer.
2. Ensure that no other program is using your modem.
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Make sure that your computer is Spyware free.
Error Message: The port handle is invalid
Solution:
1. Select the modem's COM port and under the Diagnosis section, open More InfoYou should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your Dialup Networking should be installed again together with its components
5. Your modem might not be working properly. You should then consult your computer manufacturer.
Error Message: The port is already open
Solution:
1. Try to reboot your computer
2. Ensure that no other program is using the modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem
4. Try uninstalling the AOL Adapters in the Network Control panel and reboot your computer. Install your Dialup Adapter again.
5. Remove the erroneous init string or enter ATZ as the init.
6. If you have Quicken 2000, deactivate the Quicken Download Manager.
7. You should maybe install your modem again.
8. Make sure that your computer is Spyware free.
Error Message: Caller's buffer is too small
Solution:
1. Ensure that your port speed is not configured to a low speed
2. In your "Port Settings", ensure that FIFO is not set to low.
3. Your Dialup Networking should perhaps be installed again together with its components
4. If you are still having problems, contact your computer manufacturer.
Error Message: Wrong information specified.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
Error Message: Cannot set port information.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
Error Message: The port is not connected.
Solution:
1. Select the modem's COM port and under the Diagnosis section, open "More Info". You should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your modem might not be working properly. You should then consult your computer manufacturer if the problem persists.
Error Message: The event is invalid.
Solution:
1. If this problem arises while dialing up to the internet, verify that the settings of the event log have been correctly set.
2. Try rebooting your system and ensure that the dialer/network settings have been correctly configured
3. Else, install RAS/DUN again.
Error Message: The device does not exist.
Solution:
1. Check that the right modem is set in the dialer
2. Ensure that you are using the right modem drivers by checking the modem diagnostics. If it's not the case, set up the correct drivers.
3. Remove and install the dialer again
4. Your modem might not be working properly; try to install it again.
5. You should then consult your computer manufacturer if the problem persists.
Error Message: The device type does not exist.
Solution:
1. Check that the right modem is selected in the dialer
2. Ensure that you are using the right modem drivers by checking the modem diagnostics. If it's not the case, set up the correct drivers.
3. Your modem might not be working properly; try to install it again.
4. You should then consult your computer manufacturer if the problem persists.
Error Message: The buffer is invalid.
Solution:
1. Ensure that your port speed is set to low in the modem properties.
2. In your "Port Settings", check that FIFO is not set to low.
3. Remove and install the dialer again.
4. Else, install RAS/DUN again.
5. You should then consult your computer manufacturer if the problem persists.
Error Message: The route is not available.
Solution:
1. Try to reboot your computer
2. Ensure that you set the right configurations for the dialer and network settings.
3. Else, install the network components again.
4. If you are using a LAN connection, consult your system administrator.
Error Message: The route is not allocated.
Solution:
1. Reboot your computer
2. Ensure that you set the right configurations for the dialer and network settings.
Error Message: Invalid compression specified.
Solution:
1. Try to reboot your computer
2. Else, add &K3 to the extra settings.
3. If this still does not solve the problem, add &K3
4. You can also try to reinstall the modem.
Error Message: Out of buffers.
Solution:
1. Ensure that our port speed is not too low.
2. Try to install your modem again.
Error Message: The port was not found.
Solution: Try to install your modem drivers.
Error Message: An asynchronous request is pending.
Solution:
1. Reboot your computer.
2. Try to install your modem drivers again.
Error Message: The port or device is already disconnecting
Solution:
1. Wait until your modem disconnects properly.
2. If this operation is taking too long, reboot your computer.
Error Message: The port is not open.
Solution:
1. Reboot your computer
2. Ensure that no other program is making use of the modem.
Error Message: The port is disconnected.
Solution:
1. Reboot your computer
2. Ensure that no other program is making use of the modem.
Error Message: Cannot open the phone book file.
Solution: Install Blue Frog connection software again.
Error Message: Cannot load the phone book file.
Solution: Install Blue Frog connection software again
Error Message: Cannot find the book entry.
Solution: Install Blue Frog connection software again
Error Message: Cannot load a string
Solution:
1. Try to reboot your system.
2. Install Blue Frog connection software again
Error Message: Cannot find key
Solution: Install Blue Frog connection software again.
- Error #0
Error Message: Connection Successful!
Solution: Does not require any repairs.
- Error #2
Error Message: System cannot find specified file
Solution: You should reinstall NCP & DUN
- Error #5
Error Message: Access Denied
Solution:
1. Ensure that you have entered the right username and password in the field labeled "domain" for NT/2k.
2. Check that the option "accept any authentication including clear text" is activated.
- Error #5
Error Message: Invalid Procedure Call
Solution: Dialup and Network components must be installed again
- Error #6
Error Message: Stack Overflow
Solution:
1. Try cold booting your computer.
2. If this does not work, the problem might come from your RAM or the Swap file.
- Error #20
Error Message: The system cannot find the specified device
Solution:
1. Ensure that the right modem has been selected.
2. If it does not respond, try to reinstall it.
3. You can also try to reinstall NCP/DUN/RAS.
- Error #71
Error Message: No more connections is allowed
Solution:
1. Someone else might have connected under your account.
2. If you have been ghosted on the server, your Internet Service Provider can bump the ghost program off.
- Error #380
Error Message: Invalid Proper Value
Solution:
1. Autodial should be pointed to the correct dialer.
2. Else, set up the dialer again.
- Error #600
Error Message: An operation is pending
Solution:
1. You should first try to reboot your computer.
2. Ensure that no other program is using your modem.
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Make sure that your computer is Spyware free.
- Error #601
Error Message: The port handle is invalid
Solution:
1. Select the modem's COM port and under the Diagnosis section, open More InfoYou should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your Dialup Networking should be installed again together with its components
5. Your modem might not be working properly. You should then consult your computer manufacturer.
- Error #602
Error Message: The port is already open
Solution:
1. Try to reboot your computer
2. Ensure that no other program is using the modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem
4. Try uninstalling the AOL Adapters in the Network Control panel and reboot your computer. Install your Dialup Adapter again.
5. Remove the erroneous init string or enter ATZ as the init.
6. If you have Quicken 2000, deactivate the Quicken Download Manager.
7. You should maybe install your modem again.
8. Make sure that your computer is Spyware free.
- Error #603
Error Message: Caller's buffer is too small
Solution:
1. Ensure that your port speed is not configured to a low speed
2. In your "Port Settings", ensure that FIFO is not set to low.
3. Your Dialup Networking should perhaps be installed again together with its components
4. If you are still having problems, contact your computer manufacturer.
- Error #604
Error Message: Wrong information specified.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
- Error #605
Error Message: Cannot set port information.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
- Error #606
Error Message: The port is not connected.
Solution:
1. Select the modem's COM port and under the Diagnosis section, open "More Info". You should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your modem might not be working properly. You should then consult your computer manufacturer if the problem persists.
- Error #607
Error Message: The event is invalid.
Solution:
1. If this problem arises while dialing up to the internet, verify that the settings of the event log have been correctly set.
2. Try rebooting your system and ensure that the dialer/network settings have been correctly configured
3. Else, install RAS/DUN again.
- Error #608
Error Message: The device does not exist.
Solution:
1. Check that the right modem is set in the dialer
2. Ensure that you are using the right modem drivers by checking the modem diagnostics. If it's not the case, set up the correct drivers.
3. Remove and install the dialer again
4. Your modem might not be working properly; try to install it again.
5. You should then consult your computer manufacturer if the problem persists.
- Error #609
Error Message: The device type does not exist.
Solution:
1. Check that the right modem is selected in the dialer
2. Ensure that you are using the right modem drivers by checking the modem diagnostics. If it's not the case, set up the correct drivers.
3. Your modem might not be working properly; try to install it again.
4. You should then consult your computer manufacturer if the problem persists.
- Error #610
Error Message: The buffer is invalid.
Solution:
1. Ensure that your port speed is set to low in the modem properties.
2. In your "Port Settings", check that FIFO is not set to low.
3. Remove and install the dialer again.
4. Else, install RAS/DUN again.
5. You should then consult your computer manufacturer if the problem persists.
- Error #611
Error Message: The route is not available.
Solution:
1. Try to reboot your computer
2. Ensure that you set the right configurations for the dialer and network settings.
3. Else, install the network components again.
4. If you are using a LAN connection, consult your system administrator.
- Error #612
Error Message: The route is not allocated.
Solution:
1. Reboot your computer
2. Ensure that you set the right configurations for the dialer and network settings.
- Error #613
Error Message: Invalid compression specified.
Solution:
1. Try to reboot your computer
2. Else, add &K3 to the extra settings.
3. If this still does not solve the problem, add &K3
4. You can also try to reinstall the modem.
- Error #614
Error Message: Out of buffers.
Solution:
1. Ensure that our port speed is not too low.
2. Try to install your modem again.
- Error #615
Error Message: The port was not found.
Solution: Try to install your modem drivers.
- Error #616
Error Message: An asynchronous request is pending.
Solution:
1. Reboot your computer.
2. Try to install your modem drivers again.
- Error #617
Error Message: The port or device is already disconnecting
Solution:
1. Wait until your modem disconnects properly.
2. If this operation is taking too long, reboot your computer.
- Error #618
Error Message: The port is not open.
Solution:
1. Reboot your computer
2. Ensure that no other program is making use of the modem.
- Error #619
Error Message: The port is disconnected.
Solution:
1. Reboot your computer
2. Ensure that no other program is making use of the modem.
- Error #621
Error Message: Cannot open the phone book file.
Solution: Install Blue Frog connection software again.
- Error #622
Error Message: Cannot load the phone book file.
Solution: Install Blue Frog connection software again
- Error #623
Error Message: Cannot find the book entry.
Solution: Install Blue Frog connection software again
- Error #626
Error Message: Cannot load a string
Solution:
1. Try to reboot your system.
2. Install Blue Frog connection software again
- Error #627
Error Message: Cannot find key
Solution: Install Blue Frog connection software again.
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